AMA: Against Medical Advice

by: Mutual Insurance Company of Arizona (MICA)     Published on: 25 July 2016

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This Lunch and Learn focuses on patients who choose not to follow recommended medical treatment. When a patient refuses medical treatment, the medical professional may feel frustrated, disrespected and angry towards the patient, which creates difficulties for both parties involved. Program Objectives:This webinar will educate medical professionals about shared decision making with the patient who is resistant.We will discuss communication skills to assist in the shared decision-making process with a reluctant patient.Finally, we will discuss understanding how to accept a patient’s refusal for medical treatment and learn how to acknowledge and agree to a treatment plan, which will be mutually satisfactory to both parties.